We manage our deliveries utilising Royal Mail and selected couriers. The choice of courier/service is at our discretion with the decision based on the weight of the item(s), value of the order and its destination. Should you wish to elect a preferred method then please contact us and we will provide you with the additional cost where applicable.
We reserve the right to deliver in multiple consignments; however this will be at no extra cost. Some of our items may be sent via services requiring a signature on receipt. In the event that a package is refused or unclaimed and returned to us there are two options. The package can be dispatched again on payment of the additional shipping cost or a refund will be made, minus any costs to us for the original shipping and return.
Delivery times given are for guidance only and are not guaranteed. We cannot be held responsible for courier/postal delays. However, should your order not arrive within the time expected following our notification of dispatch, please contact us and we will endeavour to locate your shipment.